The training program behind every technician on your floor.

Why operators automate — throughput, accuracy, labor leverage and safety. The shared vocabulary of MHE, WMS, WCS and WES, and how each layer talks to the others.

Walk a representative 600,000 sq ft DC: receiving, putaway, storage, picking, packing, sortation and shipping. Where automation sits in each stage and which KPIs it moves.

Goods-to-person, tugger and forklift-class AMRs. Navigation modes (SLAM, fiducials, magnetic tape), traffic management, charge orchestration and exception handling.

Shuttle, mini-load, unit-load and cube-storage systems. Aisle availability, throughput tuning, induction sequencing and recovery basics.

Belt, roller, MDR and accumulation conveyor. Motors, photo-eyes, zones and the language of conveyor faults — jams, gaps, slugs and starvation.

Shoe sorters, cross-belts, tilt-trays and pop-up wheel diverters. Induction, scanning, divert logic and how sorter timing affects downstream packing lines.

Six-axis arms, end-of-arm tooling, vision systems and safety enclosures. How a pick cell is structured and where it most often fails in production.

PLCs, fleet managers, WCS and WES. Who tells what to move, why a single fault stalls a flow, and how to read the breadcrumbs back to root cause.

Light curtains, laser scanners, area scanners, guarding, e-stops, muting and the rules for entering an automated zone safely.

Stop-work authority, blameless reporting and why safety beats schedule every time. The non-negotiables.

Energy sources in an automated DC, authorized vs. affected employees, when LOTO is required and who applies the lock.

Hi-vis, safety glasses, gloves, hearing protection, steel-toe footwear — task-based PPE selection with site examples.

Forklift traffic, pinch points, slip / trip / fall, falling product, dock edges and housekeeping discipline.

Safety zones, area scanners, light curtains, muting and the rule never to reach past guarding without LOTO.

Scissor, boom and order picker basics — pre-use inspection, harnessing, capacity, overhead awareness.

Observe before you act. Symptom vs. root cause. Why the first guess is usually wrong and how to slow down on purpose.

Where alarms come from, fault-code structures, and using the HMI and fleet manager as the first source of truth.

Safe → Stable → Diagnose → Fix → Verify → Document. The same loop every time, regardless of platform.

5 Whys, fishbone basics and separating contributing factors from the true root cause. Worked examples from AMR and ASRS.

Time-based, safety-based and scope-based triggers. What to include in an escalation note so the next responder doesn't restart from zero.

Opening a case, capturing logs and video, translating OEM guidance into action and managing the time-on-hold.

Don't release equipment on a hunch — defining and observing the success criteria before handing back to ops.

Power-on, dry cycle, wet cycle, integrated testing, performance run, acceptance. What happens at each stage and who owns it.

Factory and Site Acceptance Testing — your role, evidence capture and what 'passing' actually means.

How to write a punch item that's actionable, how to close one cleanly and why open items multiply when they're vague.

Where ROBO supports vs. where OEM owns. Avoiding scope creep without slowing the project.

Throughput tuning, traffic management tweaks, sortation timing, and capturing the tuning rationale in writing.

Redlines, IP plans, recipe parameters and the as-built package. Why future ROBO techs will thank you.